Privacy Policy

At Grace Chocolate, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order details and purchase history
  • Payment information (processed securely by third-party payment providers)
  • Information provided when contacting us

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate regarding your purchases
  • Provide customer support
  • Improve our products, services, and website experience
  • Send updates, promotions, and marketing communications (where permitted)

Payment Security

Grace Chocolate does not store or have access to your full payment card details. Payments are processed through secure third-party payment providers that comply with industry security standards.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers only when necessary to:

  • Process payments
  • Deliver orders
  • Operate and improve our website
  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance your browsing experience.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, comply with legal requirements, resolve disputes, and enforce our policies.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

Grace Chocolate reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.