Terms of service

Welcome to Grace Chocolate (Trade License Number: CN-5736210 Abu Dhabi)

By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order or using our services.

Acceptance of Terms

By visiting our website or purchasing products from Grace Chocolate, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any other policies referenced on our website.

If you do not agree with these terms, please do not use our website.

Products and Availability

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we reserve the right to:

  • Modify or discontinue products without notice
  • Limit quantities available for purchase
  • Correct errors in pricing, descriptions, or product information

Product colors and packaging may vary slightly from images shown on the website.

Orders

All orders are subject to acceptance and availability.

Grace Chocolate reserves the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, pricing errors, or product unavailability.

You are responsible for providing accurate billing, shipping, and contact information.

Pricing and Payment

All prices displayed on the website are in UAE Dirhams (AED) unless otherwise stated.

Payment must be completed at the time of purchase through the payment methods available on the website.

Grace Chocolate reserves the right to change prices at any time without prior notice.

Shipping and Delivery

Delivery times provided on the website are estimates only and are not guaranteed.

Grace Chocolate is not responsible for delays caused by courier services, weather conditions, public holidays, or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional details.

Returns and Refunds

Due to the perishable nature of chocolate products, returns and refunds may be limited.

Please refer to our Refund Policy for full details regarding eligible refund or replacement requests.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product names
  • Images
  • Text
  • Graphics
  • Website design

is the property of Grace Chocolate and may not be copied, reproduced, distributed, or used without prior written permission.

Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the website or its systems
  • Interfere with the operation or security of the website
  • Transmit harmful software or malicious code

Limitation of Liability

To the fullest extent permitted by law, Grace Chocolate shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website or our services shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.